Salon Direct Return Policy
- Shortages and damages must be reported to the office within 72 hours to be rectified.
- Returns over 45 days are subject to 20% restocking fee.
- Returns over 90 days are subject to a 50% restocking fee.
- In both cases a credit will be applied to a future order.
- Returns will be credited after the product is returned to our warehouse and checked in.
- Educational events and classes are non-refundable.
- Opened hair extensions, cosmetics, and combs/brushes are non-refundable.